At vidBoard, we are committed to ensuring a seamless experience with our AI-powered video creation tools. To give you confidence in your purchase, we offer a 7-day refund policy with no questions asked. Please review the details of our refund policy below.

Refund Policy

• Starter Plan ($10): Refunds are available within 3 days from the date of purchase.
• Pro Plan ($25): Refunds are available within 5 days from the date of purchase.
• Higher Plans (Pro+ or Lifetime Deal): Refunds are available within 7 days from the date of purchase.

How to Request a Refund

• Send an email to admin@vidboard.ai with your purchase details, including the plan type and date of purchase. Once we receive your email, we will review your request and process your refund within 3-5 business days.
• Refunds will be credited back to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
• Please note, there is no automated cancellation process on our platform as of now. If you wish to cancel your subscription and are within the 7-day refund window, you must email us at admin@vidboard.ai with your request. We will handle the cancellation and refund manually.
• By purchasing any of our plans, you acknowledge that you have read and agree to this refund policy.

Privacy Policy

Your privacy is important to us. vidBoard is dedicated to maintaining the confidentiality and security of your personal information. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect both personal and non-personal information when you use our platform, including:

• Personal Information: This may include your name, email address, payment details, and contact information.
• Non-Personal Information: Technical data such as browser type, device information, and usage patterns.

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Process payments and manage subscriptions.
• Communicate with users, respond to inquiries, and provide customer support.
• Send promotional updates or important notices.

Data Security

We implement stringent security measures to safeguard your data. However, no system can be 100% secure, and by using vidBoard, you acknowledge that the risk of data breaches cannot be entirely eliminated.

Terms of Service

Usage of Services

By accessing or using vidBoard.ai, you agree to abide by the following terms:

• You will not use our platform for any illegal activities or violate the rights of others.
• You must be 18 years or older to subscribe to any of our plans.
• You are responsible for maintaining the security of your account and password.

Subscription Plans

Upon subscribing to vidBoard, you gain access to our AI-powered video creation tools and other features according to the plan you have selected. All subscriptions renew automatically unless cancelled.

Account Termination

We reserve the right to suspend or terminate your account if you violate our policies, engage in fraudulent activities, or misuse the platform.

Cookie Policy

We use cookies to enhance your experience on vidBoard. By using our services, you consent to our use of cookies as described below.

Types of Cookies We Use

• Essential Cookies: Required for the functioning of the platform.
• Performance Cookies: Help us understand how users interact with the site.
• Marketing Cookies: Used to track the effectiveness of our marketing campaigns.
• You can manage your cookie preferences through your browser settings.

Disclaimer

VidBoard strives to provide the most accurate and up-to-date information. However, we do not guarantee that the platform will always be available, error-free, or secure. We are not liable for any disruptions or losses caused by unforeseen circumstances.

Contact Us

If you have any questions or concerns about our policies, feel free to reach out to our support team at admin@vidboard.ai.